Declaration of Consent with 
Privacy Policy

 

The protection of personal data and the protection of our customers' personal and financial information is particularly important to us. Therefore, we process your information exclusively on the basis of applicable law, specifically the General Regulation 2016/670 (better known as GDPR ), the Personal Data Protection Act ( PDPA ) and the Electronic Commerce Act ( ETA) ). Моля, разгледайте тази декларация, в която Ви информираме за най-важните аспекти от обработването на Вашите данни от страна на (subsequently We or the Company). In this statement, we inform you about the most important aspects of the processing of your data on our website. It also informs you of the deadlines and legal bases for collecting, processing, storing, using, destroying and protecting your personal information, insofar as it does not give us your explicit consent to do so.

What happens to your data after you contact us?

When you write to us via the form on our website or send us an email, we store your data for the period necessary to process your request as well as to answer your follow-up questions. We will not share this information with third parties without your explicit consent!

Storing your data

Please note that in order to facilitate the ordering and purchase process, as well as the subsequent performance of the contract with you, we store your IP address, as well as your name, address, e-mail address and data about the means of payment you use, such as your credit card number.

We need the data you provide in order to fulfill our pre-contractual or contractual obligations towards you. We do not share this data with third parties, except for

– the payment processor (bank, PayPal, ePay);

– the courier company with which we deliver the purchase to you,

– our accountant, and

- CloudCard AD, which are our data processor under the GDPR, and with whom we have a relevant contract.

In case of an incomplete order, we leave the data entered on it for 30 days and reserve the right to periodically inform you about its status, respectively about your options as a result. In case of a completed order and a contract executed by us on the basis of Art. 6, para. 1, letters (a) and (b) of the GDPR we store all data on the legal relationship until the expiry of the period provided for in Art. 12 of the Accountancy Act ( A 10-year term.

 

Using the opt-out option

If for any reason you wish to refuse the services we provide through the above cookies, you should visit the section " Exercise your rights! " on our website and follow the steps indicated there.

Newsletter

You can subscribe to our newsletter by filling out the form on our website. For this purpose, we need your email address and your consent to send you relevant messages.
After you have registered for our newsletter/mailing, we will send you a confirmation message with a link to help you confirm your registration.
You can unsubscribe from our newsletter at any time. Please send your cancellation to the following email address: info@divusfoods.com or use the "unsubscribe me" button. Immediately after that, we will delete your data in connection with the sending of our newsletter.

Your rights

You have the right to access your data that we process, as well as the right to rectification, erasure ("right to be forgotten"), restriction of processing, data portability, withdrawal of consent and objection.

If you believe that our processing of your data violates the data protection regulations or if you believe that your rights under these regulations have been violated in any way, you can contact the competent administrative authority. In Bulgaria, this is   Commission for Personal Data Protection . 

Contact us in one of the following ways:

, contact details: Sofia 1000 , info@divusfoods.com , 359885511628 ,